Prepare to succeed
Online learning is more than just taking a class from your home or office. It’s also about knowing what to expect and being prepared to succeed.
Not only do we offer many classes in an online or hybrid format we also offer all the resources you need to get the most out of your time here, even if you never set foot on our campuses!Some of our free resources
- Academic Success Center for students who need support for their classes
- Career Services for online workshops in time management, study skills and more
- Libraries for assistance with research
- Student Access Services for learning accommodations
Equipment check!
All online learning at Macomb is conducted using Canvas, the college’s online learning platform. With Canvas, you’ll be able to interact with your instructor and classmates online, as well as upload and submit tests and homework assignments.
Additionally, some classes may also use Microsoft Teams and Zoom video technology.
Check the list of technical requirements below to make sure your off-campus “classroom” is correctly set up to get the best online learning experience at Macomb!Hardware and Operating System:
- Desktop or laptop computer (limited support for smartphones, tablets, and Chromebooks)
- 2 GHz processor or higher
- 4 GB of RAM or higher
- 2 GB of available hard disk space (some courses may require more)
- Broadband Internet Service Provider (examples: Comcast, WOW!, AT&T)
- Operating System
- Windows 7 or higher
- - OR -
- Apple Mac OS X 10.10 or higher
Web Browser:
- One of the following web browsers:
- Mozilla Firefox 89 or higher
- Google Chrome 90 or higher
- Partial Support: Microsoft Edge 90 or higher
- Partial Support: Safari for Mac 13 or higher
- To work properly with Canvas your browser must be configured to:
- Accept Cookies
- Have JavaScript enabled
- Display pop-up windows
For Mobile users:
- Browser: Google Chrome is recommended.
- Android Canvas Student App (supplemental use only)
- iOS Canvas Student App (supplemental use only)
- Web browser is recommended over the mobile apps.
Recommended Software:
- Macomb Email (Activation instructions)
- Microsoft Office, Office 365, or LibreOffice
- Microsoft OneDrive, Dropbox, Google Drive, or a USB Storage Drive
- Canvas Direct URL: https://online.macomb.edu/
- Special software may be required for certain courses
If you have questions or need assistance please contact Macomb Online Support:
Email onlinesupport@macomb.edu or call 1.877.362.2662
Additional Information
What is Canvas?
Canvas is the online platform used to deliver course content virtually. Preview the online learning environment in Canvas.
Take the online tutorial
If you are registered in an online, remote or hybrid class and have not accessed Canvas before as a Macomb student, the online tutorial: Student Introduction to Online Learning will help you become comfortable using its tools and features before your classes begin. The tutorial takes 30 minutes to one hour to complete.
To access/maximize the tutorial:
- Log in to Canvas
- Click Student Introduction to Online Learning link under Courses (on left)
- Read the page titled Begin here
- Complete every item in all the modules
- Complete the Exit Exam with 70% or higher
Your login information:
Username: Your MyMacomb User ID.
Password: Your MyMacomb Password.
Visit the My Macomb Password Self Service to find your user ID and/or password or to reset your password.
For questions about online classes at Macomb, or for technical assistance with Canvas, email onlinesupport@macomb.edu or call 1.877.362.2662.
Set yourself up for success in online learning with these proven strategies.
Time management: Set a daily schedule and plan daily or weekly goals.
- Keep track of all your class meetings in a digital or paper planner
- Include each instructor’s office hours so you know when you can get help
- Schedule time for homework and studying
- Write down due dates for projects and test dates
Active learning: Use active learning to stay on track.
- Participate in your remote learning sessions
- Ask questions and participate when asked
- Get to know your classmates and stay engaged in group assignments
- Keep your microphone muted unless you are participating
- Use your camera when you can
- Close other programs and browser windows so you are not interrupted by notifications
Learning connections: Get support and stay involved.
- Connect with classmates and form online study groups
- Attend online events
- Attend your instructor's office hours or reach out to them directly
- Use tutoring and other support services
Counseling and Academic Advising Services are available to assist you in your selection of courses. Call them at 586.445.7999 (option 2): Monday-Tuesday, 8:00 am - 6:00 pm, or Wednesday-Friday, 8:00 am - 5:00 pm (hours may vary), or email them based on your needs:
- Already decided upon a program or major: askanadvisor@macomb.edu
- Undecided about a program or major: counseling@macomb.edu
- Need accommodations because of a disability: sas@macomb.edu
If you need help with Student Planning or your My Macomb account, contact Student Technology Support.
If you are having difficulty submitting an assignment or other Canvas-related issue, consult the Canvas Student Guide.
For other issues, contact Macomb's Online Support at onlinesupport@macomb.edu or 877.362.2662. Support is available seven days a week: Monday-Friday, 8:00 am - 8:00 pm, Saturday, 10:00 am - 7:00 pm, and Sunday, noon - 6:00 pm.
State Authorization for Out-of-State Online Students
Macomb Community College participates in the State Authorization Reciprocity Agreements (SARA). SARA is a voluntary partnership that helps expand students’ access to educational opportunities and ensures more efficient, consistent, and effective regulation of distance learning programs.
For Academic Programs Leading to Professional Licensure
It is highly recommended that you contact the appropriate licensing agency in your state if you are considering an academic program leading to a professional license as it is your responsibility to understand the requirements in your state of residence as applied to your specific situation.
Professional Licensure Directory
Online Student Complaint Procedure for Out-of-State Students
Step 1: Out-of-state online students enrolled in Macomb online courses or degree programs should attempt to resolve any issues or complaints directly with Macomb. The process for filing a complaint can be found under Student Complaints - Academic on the Complaint Procedure page. Please try to follow all possible avenues within Macomb Community College to resolve a complaint before going outside of the college.
Step 2: In the unlikely event that the issue is not resolved internally at Macomb, and you are residing in a SARA state, pursuant to the SARA Complaint Process, you may file a complaint in the state where you reside.