Medical Assistant

The Medical Assistant Certificate Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB).

Commission on Accreditation of Allied Health Education Programs
25400 U.S. Highway 19 North, Suite 158
Clearwater, FL 33763

Phone: 727-210-2350
Website: www.caahep.org

The goal of the Health and Public Services Division is to prepare every student to think critically and practice competently and compassionately in rapidly changing environments. All efforts are designed to build knowledge, enhance practical skills, and promote patient and the population’s safety. Furthermore, the program is designed to foster professional integrity and ultimately improve the health outcomes and protection of patients, families, and communities across the continuum of care and practice. Students must possess certain functional abilities, essential for the delivery of safe, effective clinical care and protection of the public during clinical and internship training activities in the field. Therefore, the faculty has determined that certain technical standards are required for admission to, progression in, and graduation from the Health and Public Services (HPS) programs.

In addition to classroom learning, clinical and internship learning occurs throughout the HPS programs and involves considerations (such as patient and population safety and clinical and internship facility safety) that are not present in classroom accommodations. Applicants or students interested in HPS programs who seek accommodations prior to or immediately after enrolling in the college are highly encouraged to also request an assessment of the types of reasonable accommodations needed for the clinical and or internship components of the program.

An individual must be able to independently, with or without reasonable accommodation, meet the following technical standards of general abilities: 

Physical Standards:

• Lifting Requirements: 50 pounds. Lift and carry equipment and patients up to 50 pounds. Support and assist patients in and out of a wheelchair, and on and off an examination table. Frequency of lifting requirement is 0-25% of the time
• Pushing requirement 200 pounds. (Push a patient weighing 200 pounds in a wheelchair).
• Average percent of time during a regular workday spent walking, squatting, sitting, bending, and reaching is 50-75% of the day.
• Average percent of time during a regular workday spent standing is 75%.
• Kneel, bend, stoop, and/or crouch to perform CPR, assist patients, and to retrieve items from cabinets located below waist level.
• Bend, reach above shoulder height, and or twist to position examination table, adjust equipment, or obtain supplies.
• Fine motor dexterity should be adequate to grasp with both hands, pinch with thumb or forefinger, to manipulate equipment and delicate instruments such as phlebotomy, electrocardiography, drawing up and administering parenteral medications, handling small containers of potentially biohazardous specimens (one inch by one inch), using sample measuring devices such as capillary tubes, setting up and maintaining a sterile field, putting on personal protective equipment, and operating controls on instruments and equipment, operating multi-line telephone systems, computer keyboards, and ten-key adding machines, and the ability to talk on the telephone and write simultaneously.

Tactile Standards:

• Palpate pulses, muscle contractions, bony landmarks, and edema.
• Differentiate between temperature and pressure variations.

Visual Standards:

• Adequate visual acuity, such as needed in the preparation and administration of all forms of medication, the performance of diagnostic laboratory procedures, and for observation necessary in patient assessment and care.
• Read accurately numbers, letters, and cursive writing on instruments, equipment, computer screens and paper.
• Discriminate shapes and color in order to identify reagents and other materials such as laboratory media, stained preparations, and the physical properties of various body fluids.
• All the above with or without corrective devices.

Auditory Standards:

• Adequate auditory perception to receive verbal communication from patients and members of the health care team either in person or over the telephone.
• Hear heart sounds, blood pressure sounds, patient distress sounds to assess health needs of patients.
• Hear instrument timers and alarms.
• Hear over the telephone, paging systems, or intercom in order to communicate with patients and other members of the health care team.
• All of the above with or without corrective devices.

Communication Standards:

• Adequate communication skills (verbal, nonverbal, and written) to interact effectively with individuals.
• Speak in the English language in clear, concise manner in order to communicate with patients (such as interviewing and taking patient history, obtaining chief complaint, and providing patient education regarding treatment plans, disease prevention, or health maintenance), families healthcare providers, other members of the healthcare team and the community.
• Comprehend oral and written language including medical terminology in order to communicate with patients, families, healthcare providers, other members of the healthcare team and the community.
• Write in English clearly, legibly, for documentation in the medical record, completion of forms, and to initiate written communication.

Mental/Cognitive Standards:

• Sufficient intellectual and emotional functions to plan and implement assigned duties in a responsible manner.
• Function safely, responsibly, and effective under stressful situations.
• Remain alert to surroundings and potential emergencies.
• Interact effectively and appropriately with patients, families, and coworkers.
• Display attitudes and actions consistent with ethical standards of medical assisting.
• Maintain composure while managing and prioritizing multiple tasks.
• Communicate an understanding of the principles of confidentiality, respect, tact, politeness, collaboration, teamwork, and discretion.
• Handle difficult interpersonal situations in a calm and tactful manner.
• Remain calm, rational, decisive, and in control at all times, especially during emergency situations.
• Maintain cleanliness and personal grooming consistent with close personal contact.
• Function without causing harm to others if under the influence of prescription or over-the-counter medication.
• Function without causing harm to others. This would include situations that may result from any mental or physical conditions.

Students are required to acknowledge receipt of the Macomb Community College Medical Assisting Handbook to validate acceptance of this information.

Medical Assisting is a profession with many rewards, as practitioners can perform both administrative and clinical services, filling several roles in a variety of healthcare environments. The Bureau of Labor and Statistics clearly outlines that it is a growth field, with an anticipated 18% growth from 2020 to 2030.

Medical Assistants work directly with providers and patients, with the goal of providing healthcare and ensuring patient safety. It is a position with a great deal of responsibility.

As with any healthcare position, there are certain occupational risks that come into play with being a medical assistant, and those hazards include the following:

• Exposure to infectious diseases
• Sharps injuries
• Bloodborne pathogens and biological hazards
• Chemical and drug exposure
• Ergonomic hazards from lifting, sitting, and repetitive tasks
• Latex allergies
• Stress

At the same time, there are protections set up with the Occupational Safety and Health Act (OSHA), and those protections are particularly important within a healthcare environment. OSHA has a series of standards that protect the safety of the healthcare workers and patients.

Accredited medical assisting programs are required to teach students about hazards that they face on the job and the protocols that can be put into place to ensure a workplace culture that prioritizes safety.

Medical Assisting – Certificate Program

The Medical Assistant program is designed to prepare students with the necessary skills and abilities to assist physicians and providers in rendering professional services to patients. Employment may be available in private offices, clinics, hospitals, and federal and public health facilities.

Students graduating from the Medical Assistant Certificate program are qualified to sit for the American Association of Medical Assistant’s (AAMA) National Certification exam to become a Certified Medical Assistant (CMA).

The CMA AAMA credential is awarded to candidates who have successfully completed the CMA AAMA examination administered by the Certifying Board of the American Association of Medical Assistants.

Like other professional designations, the credential is evidence of competence in a demanding field. Certified Medical Assistants with the credential may benefit from broader career advancement opportunities and job security.

Program Outcomes:

Upon completion of this program, the student will be able to:

1. Utilize appropriate anatomical structures to prepare patients for examination or procedures.
2. Apply appropriate health related mathematical computations.
3. Apply infection control procedures.
4. Outline components of nutrition, food pyramid, and therapeutic diets.
5. Communicate information to providers and patients.
6. Identify medical office administrative functions.
7. Differentiate finance practices.
8. Describe processes for third party reimbursement.
9. Perform diagnostic and procedural coding.
10. Differentiate between legal and ethical issues affecting healthcare including standard of practice and HIPPA.
11. Differentiate between ethical and moral issues affecting healthcare.
12. Describe safety and protective practices.